6×
chat conversion. From 2% to 12%.
Before and after
Same traffic.
Six times the conversion.
Chats that end in a purchase
Coverage
Chats a month
Agents on chat
Monthly payroll for chat
Measured three months after launch.
Before
Three agents covered website chat, WhatsApp and social DMs, in business hours only. Anyone who wrote after 5 PM got no reply. Of every 100 people who opened a chat, 98 left without buying.
What changed
One 45-minute onboarding call covered store access and brand tone. The agent was trained on the product catalogue, skincare guidance, return and refund policies and Mazton's voice. It went live within days.
Three months later
Chat conversion went from 2% to 12%. Chat volume grew by half, because the store now answers at the hours customers shop.
Chat used to be a leak. People asked, no one answered, they left.
Founder, Mazton Skin Solutions
ByMishi did $228K in 72 hours with zero agents.Stop the leak in your chat.
Book 15 minutes. We'll show you the agent running on a store like yours.
Book a 15-minute demo