$228,000 in 72 hours.
Zero humans typing.
ByMishi replaced a 7-person chat team and captured more revenue in one 3-day sale than their entire support team generated in months.
Store profile
Before Support Fabric
7 people. Shift patterns. Thousands of messages going unanswered.
On a normal day, ByMishi's 7 chat agents kept things moving. They handled product questions, helped with shade matching, walked customers through skincare routines. It worked, more or less, when traffic was predictable.
Then a sale would launch. Or an influencer would post. Within minutes, every channel exploded. WhatsApp. Instagram DMs. Facebook. The website chat widget. All simultaneously. The team were on shifts, so half of them weren't even online. The other half were drowning.
Customers with full intent to buy sat waiting. Some waited 20 minutes. Some an hour. Many simply left. During a 3-day sale, messages were backlogged into the thousands. Agents worked through the queue as fast as they could, but by the time they reached a message, the buyer had moved on.
The cost of the team was visible: $6,300 a month, every month. But the real cost was hidden. No one had any idea how many orders were slipping through the cracks. There was no number to look at. Just a creeping sense that they were leaving serious money behind.
The worst part? They had no idea how many orders they were losing.
Before snapshot
What actually happened
One call. Store access. That was their entire job.
What ByMishi did
That's it. Genuinely.
What Support Fabric did
Live within days.
Zero ongoing involvement from the ByMishi team required.
The Results
The numbers speak clearly.
One in every five conversations became a sale. Their agents averaged a fraction of that.
Down from $6,300. Same coverage, better results, no sick days.
Every message answered. No shifts, no gaps, no missed nights.
During traffic spikes that would have crashed their previous team.
The Moment Everything Clicked
A 3-day sale. Traffic flooded in. Not a single human replied.
On every previous sale, the pattern was the same: thousands of messages piling up faster than anyone could read them. Agents overwhelmed. Buyers waiting. Orders slipping away while the team struggled to keep up. This time, the sale launched, traffic spiked, and the AI handled every single conversation from the first message.
Support Fabric handled every conversation. Every product question. Every "can I still order?" at 2am. Every abandoned cart follow-up. Without one human typing a response.
"Before Support Fabric, we were drowning in messages on every sale. Even with 7 people, we couldn't keep up. Now the AI handles everything, even taking orders, and our sales through chat are higher than ever. We can finally scale without fear."
They can now run any campaign, any time, without fear.
The conversation around growth changed entirely. The inbox stopped being a bottleneck. Campaigns stopped being a source of dread.
Run flash sales without dreading the inbox
Every sale now starts with confidence. Traffic spikes are handled automatically, at any volume, at any hour.
Scale ad spend without scaling headcount
More campaigns, more spend, more buyers. The support layer scales with it. No new hires, no new problems.
Capture every high-intent buyer at 2am or 2pm
The AI doesn't have shifts. A customer asking about a product at midnight gets the same instant, helpful response as one at noon.
Your store, next
Your next sale could look like this.
Live in 48 hours. One call. No setup from your side.
Book a free demo callNo commitment. No tech knowledge needed.