Pricing

No per-ticket fees. No conversation caps. No bill shock.

One flat service fee for the done-for-you system, plus a small usage cost for what the AI actually says — typically a few cents per conversation. Black Friday is not your most expensive support month.

One plan · done-for-you

Everything, for every store.

No tiers to decode, no features held hostage. One flat monthly service fee sized to your store, plus a small usage cost that only grows when the AI is actually talking to your customers.

Flat fee + usage
Quoted for your store on the demo call — a real number, before you hang up.
Book a demo, get your number
Monthly · cancel anytime · no long-term contracts
Always included
  • Unlimited conversations — no caps, no overages
  • All 4 channels: web chat, WhatsApp, Instagram, Messenger
  • In-chat checkout & order placement
  • Voice notes & image analysis included
  • Complaints filed, summarised & prioritised for sign-off
  • Team inbox with roles, assignment & internal notes
  • Reports: revenue attribution, sentiment, AI vs. human
  • Done-for-you setup, training & ongoing tuning
Running at scale? Also on the table
  • Flat token pricing at volume
  • Custom integrations & advanced workflows
  • Dedicated account manager & SLA
  • White-label option
The math, plainly

For a store doing about 1,000 support interactions/month.

Three real vendors. One honest comparison. Figures from public pricing pages, 2026.

 
Gorgias
Zendesk
Support Fabric
Monthly cost
$570 to $660
$110 to $400 / agent
Fraction of both
Per-ticket billing
Yes, + $0.90 AI fee
Tier-gated
No — small usage cost only
Black Friday overage
Hundreds unbudgeted
Upgrade or overage
$0
Setup time
Days to weeks
Weeks
45-min call
Ongoing maintenance
You
You
Us
Native Shopify/Woo
Yes, pricey at scale
3rd-party connectors
Yes, exclusively
Billing, answered

The questions we get on every demo call.

Usage scales with your volume and channel mix. A quote that assumes the average store punishes the small ones and gives a free ride to the big ones. We’d rather price it honestly.

Want a real number for your store?

Book a free demo. We look at your actual volume and channel mix and give you a straight quote — no per-ticket billing, no bill shock.

Book a demo, get a quote