Pricing
One price.
Everything included.
One plan with everything in it. AI usage is billed at cost, with nothing added on top.
- Today
$999one-time
Launch Package
We build, train and launch your agent. Your first month is included.
- From month two
$399a month
Your agent, running
Every channel, every feature, ongoing tuning. Cancel anytime.
- Every month
2 to 4¢a conversation
AI usage, at cost
You pay exactly what the AI provider charges. We add nothing on top.
Our guarantee. 50 orders closed inside your DMs in 50 days, or you don't pay.
Compare it with what support costs you now.
Drag to your monthly volume.
About 270 a day
Support Fabric$399 + about $280 AI usage
$679a month
The same volume, handled by
In-house team7 reps and a team lead
$34,50051× the cost
Outsourced team7 offshore agents
$14,00021× the cost
Per-ticket AI tool75¢ for every conversation
$6,0009× the cost
You'd save about $33,800 a month.
That is about $405,900 a year compared with an in-house team.
The other three only cost money. This one sells.
- 560
- orders closed in chat a month
- $42,000
- in sales from those orders
How we calculated this
In-house. One rep handles about 1,300 conversations a month and costs $4,000 a month fully loaded (salary, benefits, tools). We assume at least two reps, plus a $6,500 team lead once you pass three. That covers business hours only.
Outsourced. The same headcount at $2,000 per agent a month, a typical offshore rate.
Per-ticket AI tools. 75¢ a conversation, the midpoint of published per-resolution prices (60¢ to $1).
Support Fabric. $399 a month plus AI usage at the provider's price. Across our live stores that averages 2 to 4¢ a conversation. Your numbers will vary, and your dashboard shows the real meter.
Orders. We multiply your conversations by 7%, a mid-range figure from live stores using in-chat checkout (July to September 2026). The median store closes about 4% of conversations and our best store about 20%. Only orders completed inside the conversation are counted.
A real month. One store handled 7,913 conversations for $649.68 in total: $399 plus $250.68 of AI usage.
Always included
Every plan includes unlimited conversations on every channel. Your agent takes orders in the chat and understands voice notes and photos. Your team gets a shared inbox, tickets and reports. We handle the setup, training and tuning.
50+
customer conversations a day.
That's where it fits best.
Below that, you may not need it yet. If so, we'll tell you on the call.
Questions
Why no free trial?
Because we do the setup for you. A free trial means you build it yourself, and that is exactly what we are replacing.
What does $999 cover?
The full build, training, all channel integrations and your first month live.
What is AI usage?
Each reply uses AI tokens, billed at the provider's price with no markup. You see exact usage in your dashboard.
Which platforms do you work with?
Shopify and WooCommerce.
Is it right for my store?
It fits best if you handle 50 or more customer conversations a day. Below that, you may not need it yet.
How is this different from a chatbot?
A chatbot follows a script and offers menu options. This agent reads the question, checks your store for the order, product or policy, and answers in your tone.
What happens when it can't answer?
It hands the chat to your team and writes up a ticket with the full conversation attached.
What do you need from me?
One call to tell us how you want your agent to behave and talk. You install our app on your store. We do the rest.
Can my team step in?
Yes. Anyone on your team can take over a conversation from the inbox at any time.
What if it doesn't work for us?
50 orders closed inside your DMs in 50 days, or you don't pay.
One call. Then we build it for you.
Book 15 minutes. We'll show you the agent running on a store like yours.
Book a 15-minute demo