support_agentSupport Fabric
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AI support for modern e-commerce

Win back your time. Delight your customers.

Our done-for-you AI support system saves you 18+ hours a week while delivering instant, high-quality answers your customers love.

A clean mockup of a chat interface on a mobile device showing quick AI replies.

Sound familiar?

As a founder, your time is your most valuable asset. But you're stuck in the support inbox, answering the same questions over and over.

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Endless messages

Your inbox is a constant flood of repetitive questions.

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Slow replies

Customers wait hours, hurting your brand reputation.

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Lost revenue

Frustrated customers abandon carts and don't come back.

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Founder burnout

You're drained, with no time for growth or strategy.

Your complete, done-for-you AI support solution.

Support Fabric is a fully managed AI system that we custom-build and integrate for your e-commerce store, handling all your customer conversations in one place.

check_circleAnswer FAQs instantly
check_circleTrack customer orders
check_circleHandle complaints & returns
check_circleRecommend products
check_circleTake orders in chat
check_circleMulti-channel support

Not just another chatbot.

Generic, self-serve bots create more work. We build, manage, and optimize your entire AI support system for you.

Generic Chatbots

  • removeDIY setup & maintenance
  • removeRigid, template-based flows
  • removeRequires technical skill
  • removeFrustrating for customers

Support Fabric

  • addFully custom, built for you
  • addAdapts to your business
  • addZero technical work required
  • addHuman-like conversations

Everything your e-commerce store needs

An entire suite of powerful features, built and managed for you, to automate support and drive sales.

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Instant FAQ Replies

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Product Recommendations

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Order Tracking

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Complaints & Returns

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In-Chat Checkout

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24/7 Operation

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Custom Workflows

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One System, All Channels

See it in action

Watch how Support Fabric handles common customer requests with speed and precision.

Where is my order?
Your order #12345 has shipped! You can track it here: [link]
I want to return this.
No problem! I've started the return for you. Please check your email for the shipping label.
What product is right for me?
Based on your needs, I recommend the 'Pro Model'. It's our top seller for your use case!
Add this to cart.
Done! The 'Pro Model' has been added to your cart. Ready to check out?

WORKS WITH THE TOOLS YOU ALREADY USE

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Loved by founders like you

"Support Fabric completely transformed our customer service. We went from drowning in tickets to proactively helping customers. It's been a game-changer."

Jane Doe
Jane Doe
Founder, Aura Pet Supplies

"The time savings are unreal. I finally have time to focus on marketing and product, knowing support is handled. We saw an 80% reduction in support tickets."

John Smith
John Smith
Founder, Modern Homeware

"Our conversion rate lifted by 12% from the product recommendations alone. This isn't just a support tool; it's a sales channel."

Sarah Lee
Sarah Lee
Owner, Artisan Coffee Co.

Simple, flexible pricing

Plans tailored to your store's size and needs. All plans include our full done-for-you setup, integration, and ongoing optimization.

Custom Plans

We offer flexible pricing tiers designed to grow with you. Get in touch for a custom quote based on your specific needs.

View Pricing

Go live in 4 simple steps

We handle all the heavy lifting so you can focus on your business.

1

Discovery Call

We learn about your business, pain points, and goals.

2

System Setup

We connect to your e-commerce platform and support channels.

3

Build & Test

Our team builds and rigorously tests your custom AI.

4

Go Live & Optimize

We launch your system and continuously improve its performance.

Ready to automate your support and grow your store?

Book a demo call to see how Support Fabric handles your orders, returns, and sales flows—no engineering needed.

  • check_circleDone-for-you setup by ecommerce experts
  • check_circleOrder tracking, returns, and sales flows included
  • check_circleNo technical work required on your side